Last time we covered what to consider at the opening of a meeting to make your meetings work.
In this NLP Bite we will cover what to do when you are in the main discussion part and the close of the meeting.
- 1. Keep your meeting on track by making sure that anything raised is relevant. One unchallenged irrelevancy can waste 20 minutes. You can ask: “How does (Statement X) relate to the outcome agreed upon for this meeting". (This is the Relevancy Challenge in NLP)
- Ask specific/detailed questions to keep the meeting focused and on track. (The Meta Model in NLP ensures the right questions are asked)
- If you need to progress a point of discussion and you do not have all the information you need use "As if/ What would happen if?" statements and questions to access that information. e.g. "Let's act as if we had the resources/outcomes we need. What would happen if we did?" "Let's proceed as if we take your proposed course of action. What would happen as a result?"
- To bring an objection, conversation or agreement to a close use a Conditional Close. You give conditions, that if agreed upon or satisfied will lead to a particular solution or outcome with the other person. “If I X then will you Y?”, or “If I could X, would you Y?” e.g. "If I can get you the resources will you commit to the project?" or "If I can get it in the colour you want will you take it today?"
- If someone’s mind appears to be wandering, alert them: “In a few minutes I would like to ask you to backtrack.”
- Give a polarity person a job to do! Polarity people see the opposite side of an issue and can often derail the rest of the group because of the untimeliness of their objections. Ask them to play the devil’s advocate, and to wait until the end to raise their objections, as they are often valid.
- Handle the Conservatives who can often stop you progressing an idea or point of action. These people will say "we have always done it that way". So that you can move forward you could say: “I’d be willing to consider doing it the way we have in the past if you will consider driving home tonight while looking only in your rear view mirror”.
- Summarise outcome(s). Review or summarise information relevant to the outcomes established and also check agreement and understanding. e.g. "Let's backtrack on what we have agreed today" or "Let's summarise what we have discussed to take forward" (This is the Backtrack frame in NLP)
- State next step(s). GO FOR IT.
I hope you have found these steps useful. These are just a few of the tools, techniques and thinking that can aid you in achieving results effectively in the work place.
If you have any questions about these steps or would like to know more about other tools and techniques that can help you achieve results in business please contact us.